Customer Engineer

Job title

Customer Engineer

Location

Eindhoven HTC, The Netherlands

Hours

32- 40 hours

As a Customer Engineer it will become your responsibility to lead customer interactions on Technical aspect. You have the in-depth knowledge about integrated photonics to offer strong understanding of the capabilities and struggles in this technology towards our customers.

You also align with all the internal R&D engineers to design new features, improve excysting and collaborate on new innovations. All to keep us ahead of competition and secure customer satisfaction.

Main daily tasks:

  • Offer solid knowledge about our Design, Product Design Kit and integrated photonics in general.
  • Connect with customers on technical aspect, understand their needs and requests.
  • Act as sparring partner for the Director Commerce and our account managers and represent the commercial department on technical content during meetings.
  • Participate as technical lead in commercial deals, access technical feasibility.
  • Close collaboration with the R&D team and internal project leads.
  • Join Photonics events both local as international, update your skills and knowledge, network and broaden scope.

We are looking for a person who has;

  • Successfully completed PhD degree in integrated photonics. (or a master with at least 4 years of relevant semiconductor / optical telecommunications /sensors experience.)
  • Good communicational skills to deal with different customers, easy communication and willing to speak in public.
  • Semiconductor fabrication affinity or experience.
  • A strong match with all our company values, with a focus on: Passion to Innovate, Work SMART, Eye for Quality and Teamwork Spirit.
  • Commercial interest, willing to grow a career outside the cleanroom and inside the customer locations.

We offer

  • A collaborative and diverse team of high professionals
  • The opportunity to grow and develop yourself to the next level of professional maturity. We enable your growth via training on the job, inspirational courses and training, personal coaching and a personal development plan.
  • The unique chance to get on board of a highly valued company in the field of Photonics
  • Located at the sparkling and inspiring High-Tech Campus in Eindhoven
  • Up to 25% remote job possible. autonomous driving ADAS LIDAR SMART Photonics
  • an interesting compensation package.
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