Key Account Manager

Job title

Key Account Manager


High Tech Campus, Eindhoven


40 hours/week

SMART Photonics B.V. established in March 2012, is the world’s first pure-play foundry for Indium Phosphide photonics semiconductors. We offer commercial Multi-Project Wafer (MPW) services on InP at very competitive rates. Headquartered in Eindhoven, The Netherlands, we are trusted by the world’s leading companies, large and small. That’s because of our proven track record in InP research, development and production. We’ve brought together just the right expertise in the right place at the right time. Indium phosphide chips are proving to be the best choice in many applications ranging from next generation low-power consumption data-centres to “intelligent pills”  for medical diagnostics and high-accuracy drug dispensation. Integrated photonics also plays an increasingly important role in the aircraft industry, air quality monitoring and ultra-secure cryptography. SMART Photonics is an independent pure-play foundry. That means we only make products using designs from our customers. The fact that we don’t make our own products means there is no conflict of interest in the market.

SMART Photonics is a rapidly growing, ambitious high-tech company. Join us with the photonics revolution and apply now! We are looking for a:

Key Account Manager

Location: High Tech Campus, Eindhoven The Netherlands
Fulltime: 40 hours a week
Direct Report: Chief Commercial Officer a.i.

Job responsibilities and qualifications
As a KAM you will be managing the relationship with your focus customer(s) and acting as a Program Manager, in a matrix organisation, managing the project leaders directly involved with the projects related to your focus customer(s). You will;

  • Build and maintain strong customer relations with one (or more) of our strategic accounts and ensure customer satisfaction.
  • Effectively manage expectations of the customers and build strong relationship with stakeholders in our R&D, engineering and operations department.
  • Be responsible for customer sales forecast and achieve revenue and sales targets.
  • Conduct regular strategy meetings with your customer’s to understand their needs and identify them as new sales opportunities for SMART Photonics.
  • Ensure regular update meetings between the senior management of both your customer and SMART Photonics.
  • Create demand for our products and services by raising their profile with your focus customers.
  • Be responsible for the order processing, sales quotes, sales information management and invoicing related to your customer(s).
  • Effectively incorporates client delivery schedules and operational changes into future revenue forecasts and revenue timeline considerations. Tracks transactions and prepares reports regarding information such as order status, sales results, leads, sales quotas and sales representative earnings.
  • Work intensely together with our photonic specialists in order to understand the customers, sometimes very complex technical, needs and develop customized solutions.
  • Be responsible for the customer sales forecast and rolling wafer forecast to ensure decent fab planning.
  • Monitor the internal program(s) related to your focus customer(s)
  • Represent the organization in global exhibitions.
  • Be responsible for the yearly Sales and Business Development Plan related to your focus customer(s).

We are looking for a person who

  • Successfully completed a relevant BSc or MSc degree in Electronics, Physics, Optics, Chemistry or closely related field.
  • Has project management skills.
  • Has Account Management experience.
  • Has exceptional social/communication skills to work collaboratively and thrive on accountability.
  • Experience in Photonics, or our customer markets, is a large advantage. Has experience in B2B.
  • Experience with CRM-Dynamics would be an advantage.
  • International- and marketing work experience would be an advantage.
  • Has excellent verbal and written communication in English.
  • Has a natural independent drive to take responsibility/ownership to get the job done, stay focused and be pro-active.
  • Is able to model the job her/himself.
  • Embodies cooperation and co-creation. These are key to our success.
  • Has no problem to travel and to attend international events.
  • Is always up to date of the latest trends in Sales and Business Development.

What we offer you?

  • To become part of a new revolution in chip technology in the field of Photonics, like micro electronics was in de ‘70s.
  • To develop with us SMART Photonics into a market leader in an entrepreneurial, dynamic environment.
  • A challenging position with plenty of room for own initiatives and professional development.
  • A talented group of passionate people working in an open culture.
  • A competitive set of employment terms.
  • Not a single boring working day!

Are you interested?

Please send your motivation letter and resume to: attn. Yvonne Stas, HR manager. We are looking forward to your response!


Acquisition as a result of this advertisement is not appreciated.

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SMART Photonics is rapidly growing. Join us with the photonics revolution and apply now!


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